When canceling or rescheduling classes on our public schedule, notify New Horizons as soon as possible at (800) 383-9983 or via email: firstname.lastname@example.org.
Notification of cancellation or rescheduling must be provided to New Horizons 15-business days prior to class. When cancelled or rescheduled in 15 business days or less, a fee equivalent to 50% of the published course price will be incurred. The new reschedule date must be provided within 12-months of the original scheduled invoice date.
Due to the specialty nature of this class only one-reschedule will be accommodated, regardless of the number of days. After this the entire class price is forfeited. If a pre-paid training account is utilized the price of the class is deducted from the account.